Service to Military Families

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Emergency Services Military Families

We provide 24 hour emergency assistance to meet needs of service members, their families, and military retirees. We also assist individuals and families with locating and/or obtaining other community resources.

Services include:

Emergency Communications between service members and their families.
Emergency financial assistance to meet emergency travel, and basic maintenance needs.
Health and welfare inquiries when regular communications are interrupted.
Information and referral to other community resources when Red Cross cannot meet someone's needs.

When calling the Red Cross to send an emergency message to a family member, please have the following information ready:

Service Member's Full Name
Rank/Rating
Branch of Service
Social Security Number
Military Address Where Deployed
Home Base Unit

http://www.caregiver.va.gov

Access to Emergency Communication Services

As part of an ongoing effort to better serve the military community, the American Red Cross has moved to a single telephone number for its emergency communication services. Service members and their families can use one toll-free number -- 877-272-7337 -- to send an urgent message to a service member.

Now, military members and their families can use this single number to initiate an emergency communication, regardless of where they live.

An emergency situation can be a very stressful time for a military family. Through this number, Red Cross emergency communications services can put military personnel in touch with their families following the death or serious illness of an immediate family member, the birth of a service member's child or grandchild or when a family faces other emergencies. Additional Red Cross services such as case management and emergency financial assistance also are available.

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